Privacy Policy

Who We Are

This website, itrecyclinganswers.com, is run by IT Recycling Answers LLC, a Missouri limited liability company (Missouri Charter No. LC001705777), located at 212 NE Main St, Lee's Summit, MO 64064. In this policy, "we," "us," and "our" mean IT Recycling Answers LLC. "You" means anyone who visits the site or contacts us through it.

We work with businesses and organizations. Data security sits at the heart of what we do, and we try to treat the information you share with us the same careful way we treat the equipment you trust us with.

Information We Collect

Information you choose to send us. When you fill out our quote form, we collect what you enter:

• Name, company, email, and phone number
• ZIP code
• Equipment type and approximate quantity
• Notes you add, and photos if you choose to upload them

Form submissions may also include marketing source details from the link you clicked to reach us (for example, LinkedIn or Google Business), along with the page you first landed on and the referring site.

When you call us, email us, or book a call, we also keep the details you share in that conversation.

Information collected automatically. Like most websites, our hosting provider may record basic technical details when a page loads, such as IP address, browser type, the page requested, and the date and time. These logs help keep the site running and secure. We do not use them to build profiles of visitors.

We do not knowingly collect sensitive personal information through this site, and we ask that you not include passwords, account numbers, or data from your devices in the form. Information stored on equipment you hand over to us is handled under your service agreement, not this policy.

How We Use Your Information

We use what you share to:

• Respond to your request and prepare a quote
• Follow up with questions about your equipment, location, or timing
• Schedule and coordinate service if you decide to move forward
• Keep basic records of our conversations and work together
• Keep the website working, secure, and free of spam

We will only use your contact details to respond to your request and to communicate about our work together. We do not add you to a marketing list without your permission, and you can ask us to stop contacting you at any time.

Cookies and Analytics

Our site does not currently use advertising cookies, analytics tools, or tracking pixels. The site may use small, essential files that browsers need to load pages and keep the quote form working.

How We Share Information

We do not sell your personal information, and we do not share it with others for their own marketing.

We share information only as needed to run our business and serve you:

• Service providers that help us operate the site and respond to you, such as Formspree (which processes and delivers our quote form submissions to us), our website host, our email provider, and our scheduling tool if you book a call. They may use your information only to provide their services to us.
• Partners who help deliver your service, such as logistics or downstream recycling partners, only when needed to complete work you have asked us to do.
• Legal reasons, when required by law, subpoena, or to protect the rights, property, or safety of our company, our clients, or others.
• Business changes, if our company is merged, acquired, or reorganized, in which case this policy would continue to apply to the information transferred.

How We Protect and Keep Information

We use reasonable administrative, technical, and physical safeguards to protect the information you share. No website or online transmission is perfectly secure, but we limit access to the people who need it to serve you.

We keep quote and contact information for as long as it is useful to respond to you, provide services, keep business records, and meet legal or accounting requirements. After that, we delete it or keep it in a form that no longer identifies you.

Your Choices

You can ask us to:

• Tell you what contact information we have about you
• Correct or update it
• Delete it, unless we need to keep it for a legal or business record
• Stop contacting you

Just reach out using the details below. We will respond within a reasonable time and may need to confirm who you are before making changes.

Children

This site is meant for businesses and organizations. It is not directed to children under 13, and we do not knowingly collect information from them. If you believe a child has sent us information, contact us and we will delete it.

Links to Other Sites

Our site may link to other websites, such as a scheduling page or partner sites. Those sites have their own privacy practices, and we are not responsible for them. We encourage you to read their policies.

Changes to This Policy

We may update this policy from time to time as our site or services change. When we do, we will post the new version here and update the effective date at the top.

Contact Us About Privacy

Questions about this policy or your information? We are glad to help.

Or reach us through our contact page.

See also our Terms of Use.